Trupanion Insurance Expands to Connecticut


It’s been awhile since we talked about pet insurance, so an announcement that Trupanion has expanded coverage into Connecticut caught my eye. This is a good company, offering policies for dogs and cats with 90 percent coverage and no payout limits per claim or per year.

Pets enrolled in the program are covered for life for diagnostic testing, surgeries, and medication. Trupanion is self-underwritten by the American Pet Insurance Company. It’s a simple and customizable coverage.

Just for kicks, I went to their site (trupanionpetinsurance.com) and entered the info for a seven-year-old domestic shorthair cat in my zip code. I was quoted a premium of $20.89 a month with a deductible of $500. All of which I could play with and customize.

I’ve had some experience with this kind of thing having gone through an expensive 25-month cancer battle with a much-loved cat. I’d tell you how much it cost, and I have a rough idea, but frankly, I never did the math. I was going to do it anyway and sometimes, you just don’t want to know the numbers.

I will tell you this. He’s been gone two years and I’m still paying off his last vet bills. For the radiation therapy? I went to the bank and took out a loan. Yeah. Hi. Crazy cat lady here. But any animal lover will understand where I’m coming from. If you’re one of those people who will go the last mile for your furry companion look into some type of coverage.

From personal experience, I can tell you that veterinary bills can be every bit as devastating as human healthcare costs. At roughly $20 a month weighed against what I know pet care can cost, this coverage really is a good deal.

Lions and Tigers and Insurance, Oh My!


As a Texan, I can tell you that my fellow “countrymen” nurse one of many bad habits. I call this one “the urge to poke the rattlesnake.” It’s an inevitable combination. A redneck. Beer. A rattlesnake (or any other dangerous animal.) Poking — and likely a trip to the emergency room — will ensue. Our legislature is famous for inane bills, but Rep. Harvey Hilderbran of Kerrville has proposed a piece of legislation that speaks to an aspect of that rattlesnake-poking mentality.

Hillenbran’s bill would increase the amount of insurance required of people who own dangerous animals and would prohibit those animals from being housed within five miles of a school, daycare, or church. Even better, to my animal-loving mind, is that two acres of property would be required per registered animal. (The state requires a permit with either the local animal control entity or the sheriff’s office to have such critters.) Hilderbran also wants to see better record keeping including disclosure of prior ownership and conditions of sale to prevent the black market trafficking of animals.

Now, for the most part, we talk about pretty standard kinds of insurance here. If “pet” insurance comes up, we mean dogs and cats, not cheetahs and giraffes. But this is a good place to consider the fact that often we seek insurance policies to protect us against liability for activities in which we engage that might cause harm to other people — as in other people who would go find a lawyer and sue.

Ever heard of strict liability? This means behavior that is unavoidably dangerous and in which negligence is not a factor in determining responsibility in a court of law. One of the classic examples is owning a tiger. There is no degree of care that will ever completely erase the risk of owning a tiger as a pet or of the potential, lethal harm that tiger might cause if he escapes and, in fear, acts the way a tiger is going to act just due to the fact that he is a tiger.

So, if you own a tiger, you better be insured, to the extent that it is possible to be insured, because you are knowingly assuming a risk that can not only effect yourself but other people. This, obviously, can apply to a wide variety of scenarios, but it’s a good thing to stop and ponder for a minute. We don’t like to think we have to have auto insurance, but the instant we’re in a car crash with someone else and we’re responsible for that person’s injuries and damage, that insurance policy is the best thing since sliced bread.

Risk, liability, and your pocket book. Those are your thoughts for the day.

Defensive Medicine Elevating Health Care Costs


I’m one of those people who tries not to go near a doctor unless I’m bleeding or broken in some way. I was raised in the day when house calls were normal and I detest with a passion beyond purple the bureaucracy and indifference typical of the “modern” physician’s office. At the same time, however, I do realize that these people really can’t practice medicine as they might choose to because they’re too frightened of legal action, namely malpractice suits.

I also realize that the more of that kind of thing that goes on, the higher the cost of health care and the higher the cost of our health care insurance premiums. This opinion has only been bolstered by the results of a study released earlier this month by the Children’s Hospital of Philadelphia that convincingly proves the prevalence of what is now being termed “defensive medicine.”

Seventy-two orthopedic surgeons agreed to participate in the study and rate the reasoning behind the tests they ordered for 2,068 mainly adult patients. They worked with these people in a range of medical settings from emergency rooms to regular office visits. When the numbers were crunched, 20 percent of the total tests ordered were done so because in some way the patient seemed to want them or otherwise raised a red flag of potential “trouble” with the doctor.

It gets a little scarier when it’s broken down by individual test. Eleven percent of x-rays weren’t necessary, 39 percent of MRIs, 33 percent of CAT scans, 57 percent of bone scans, and 57 percent of ultrasounds. And never mind the cost on the MRIs and CAT scans. Those suckers come with a nice hefty dose of radiation as an added bonus. So what I want to subject myself to because I’m not sure the doctor who has seen 10,000 torn ligaments knows what he’s talking about when he looks at my knee and makes a diagnosis.

Now, understand, I am the original medical skeptic. But this problem is so potentially out of hand, the Obama administration has proposed alterations to state laws to in some way put a cap on malpractice suits. There has to be a decent balance between policing bad doctors and scaring the good ones to death. These are the kinds of studies that really reveal the complexity of health care reform in the United States. There is no on single problem, but a myriad of inter-related problems that all have to be addressed before the whole is going to get better.

Don’t Cost Cut Yourself Out of Preventive Care


At the same time that we’re seeing positive indicators that the recession has ended and jobs are coming back, we also have definite clues that this economic crisis has left a permanent imprint on the American psyche. For many of us, it was quaint to note Depression era habits in our parents and grandparents. I personally knew a man who could only write with a new pencil. He literally bought cases of pencils and gave them away when they’d been sharpened once or twice. Why? As a school boy during the Depression he’d been forced to write with the stubs of pencils other, more affluent children threw away. To him, a new pencil was a sign of economic security.

A recent study by Channel Harvest sponsored by Insurance Journal shows that at least 50 percent of small business customers have actively made cost-cutting decisions on the coverage they provide for their employees and are still demanding more options to save money. The amount these business pay out in insurance dollars has dropped 17 percent since 2007 compared to 8 percent for mid-size and larger businesses. The good thing is that they are still buying the coverage, the bad thing is that they’re doing away with extras and raising deductibles.

Ancillary coverage options, like dental care, are likely a thing of the past as a work-related benefit on the small business level. In fact, the Kaiser Family Foundation says that in 2010 only 71 percent of adults in the U.S. visited a dentist and the bulk of those appointments were not for regular, preventative care, but for an emergency.

What this all means is that the onus for ancillary coverage for things like dental and vision care is going to fall back on the hands of the consumer, who is going to be even more tempted not to pay for it as a cost saving option. Stop and think before you make that decision.

Unfortunately dental issues rarely appear in isolation and can become major very quickly. Vision is our primary sense and there are options for cheaper purchasing of eyeglasses once you have a prescription in hand. Online eyeglass production has grown by leaps and bounds in the past five years and consumer satisfaction with the products has grown steadily.

The point is, there’s always a way. When you begin to consider cutting ancillary coverage options, really look at how much of the average expenses of the service — dental fillings and cleanings, for instance — that you can carry on your own, reserving insurance options for big “disasters.”

You’re probably not going to get help from your employer in these areas, but don’t cost cut yourself out of preventive care. That decision can come back to haunt you in the future.

This Year the Spring Thaw May Well Be the Spring Flood


After the intense snows people have endured all over the country for weeks now, nobody likes to point out what’s going to happen when it melts, but . . .

In Connecticut, the governor is encouraging homeowners so start taking out flood insurance. After all, four feet of snow piled up in your front yard is going to translate to a heck of a lot of water come spring. It’s good advice and not something that should be ignored.

I know. It’s adding insult to injury what with roof collapses, damage from breaking limbs, and auto accidents, but waiting could be costly. This is definitely a time to get proactive about your insurance needs if you’re living in an area with heavy snow on the ground. It’s a hard fact of life — standard homeowners polices don’t cover instances of flooding — regardless of the source of the water.

Additionally, wow is a really good time to get those basements and crawl spaces waterproofed. Anything you can do to protect your home before warm weather needs to be done. Now.

If you live near a river or creek, find out if you’re in the flood zone and if so, what precautions may be necessary as those waters rise with the spring melt. This won’t be a “normal” thaw any more than it’s been a “normal” winter.

We’re all looking forward to blue skies, blooming plants, and milder temperatures, but be prepared. This spring is going to start out soggy and there will be flooding. Don’t be a victim of mother nature twice in one year. You couldn’t do much about the snow, but with proper planning, including flood insurance, you can protect yourself against round two.

Video Friday: Allstate DriveWise


Allstate has a new program called DriveWise to reward safe drivers with discounts. Here’s a YouTube video explaining the service and you can read more about the program on the Allstate site itself. This is one of a new emerging class of real-time insurance products that include “pay as you drive” options to lower insurance costs.

There are many ways to save money on your auto insurance, but these policies represent a completely new insurance model that individualizes risk profiles. Expect to see more of this kind of thing from all the major insurers in months to come.

Neglecting Dental Health Can Have Serious Consequences


According to findings by the Kaiser Family Foundation, Americans are neglecting their dental health more than ever. When people start whacking things off their health coverage to lower premium costs and control deductibles, dental benefits are the first to go. Consequently, only 71 percent of adult Americans saw a dentist last year. The problem is as bad or worse for children. In California, for instance one in four children have never seen a dentist — a problem worse for minority kids and low income families.

The problem is also worsened by a shortage of dentists that mirrors the shortage of general practitioners. This is especially the case in small towns and rural areas where a trip to a dentist in a neighboring town is even more expensive when the cost of fuel and lost work time is added to the actual dental bill.

This issue is of particular concern as poor dental health can lead to other health issues. Many dental schools offer clinics where people can get free cleanings, the application of sealant, and occasionally even fillings. More complex procedures that require a specialist are hard to come by for people who can’t pay, but often serious problems can be avoided simply by attending to regular cleanings.

When broken out by state, people in Connecticut have the highest attendance rankings at the dentist — 80.2 percent of adults — while Oklahoma residents are in the worse shape at just 57.9 percent. While it’s understandable that people are doing everything than can to save on health care expenses, find a way to take care of your teeth, even if that just means brushing and flossing regularly. Generally, with dental issues, neglect leads to major problems that can not only effect your general health and quality of life, but can also seriously deplete your pocketbook in an emergency.

Don’t Fall for “Free” Repair Scams


Well. I’m not surprised. The National Insurance Crime Bureau is reporting that every year we all pay more for our car and home policies due to fraud — about $30 billion worth. The big culprits are:

- auto glass repairs,
- ridiculous towing charges,
- home repairs that aren’t needed,
- total roof replacements,
- damage from sinkholes, and
- solicitation of accident victims.

All the scams have one thing in common — someone shows up at the door offering repair or other services.

I have personal experience with this one. Living in a small townhome complex primarily filled with senior citizens we are . . . how shall I say this . . . chickens ripe for the plucking?

Two years ago a roofer showed up on the front porch next door. The neighbor was, at that time, 88. He convinced her she needed a roof and told her she could get it “free.” He’d do the work for whatever the insurance company would pay. She bit and dragged all the neighbors but me into the scam. Within six months, the neighbor was complaining about how her homeowner’s premiums had gone up.

And just to finish the tale, now my shingles are curling and now I am prepared to investigate doing something about it, but only because I learned something about roofs and how they react to cold, heat, and adverse weather.

Don’t. Fall. For. It. If you think something is wrong, request an inspection from your insurance provider. If a random person shows up telling you tht you have a problem? Request an inspection from an authorized vendor through your insurer. In fact, the NICB has a whole set of recommendations including:

- Always contact your insurer about an unsolicited repair.
- Get multiple estimates.
- Get everything in writing regardless of who you’re working with (including time schedules.)
- Ask for references and investigate them.
- Never sign a contract with blanks.
- Never pay a contractor in full until the work is done.

And above all, never let yourself be pressured — regardless of your age. Take the time to think and to research. There is no such thing as a “free” repair.